Effective Date: 2026
Privacy Policy
The SpaceWorld Credit respects the privacy of its customers, website visitors and other users of its services. This Privacy Policy explains how we may collect, use, store and protect personal information provided through our website and other official communication channels.
Information We May Collect
Depending on the service requested, we may collect information such as:
- Name
- Telephone number
- Email address
- Location
- Employment or business information
- Loan application information
- Information relating to collateral or security
- Communication and enquiry details
- Other information reasonably required to provide our services
How We Use Information
Information may be used to:
- Process enquiries and loan applications
- Assess applications
- Communicate with customers
- Provide customer support
- Manage loan accounts
- Meet applicable legal and regulatory obligations
- Improve our services
- Prevent fraud and misuse
- Maintain appropriate business records
Information Security
We take reasonable measures to protect customer information against unauthorized access, loss, misuse, alteration or disclosure.
Third-Party Disclosure
Where necessary and permitted by applicable law, information may be shared with relevant service providers, professional advisers, credit reference agencies, regulators, government authorities or other authorized parties for legitimate business, legal or regulatory purposes.
Your Rights
You may have rights relating to your personal information under applicable Kenyan data-protection laws. For privacy-related enquiries, contact:
The SpaceWorld Credit
Email:
Phone: +254 715 465 620
Website Terms & Conditions
By accessing and using this website, you agree to use the website responsibly and in accordance with applicable laws.
Information published on this website is intended for general informational purposes and does not by itself constitute an offer or guarantee of credit.
Loan approval is subject to assessment, eligibility requirements, applicable policies and the terms of the relevant loan agreement.
The SpaceWorld Credit reserves the right to update website information, products, services and applicable terms from time to time.
Customers should carefully review the applicable loan agreement and related documentation before accepting a loan facility.
Loan Terms
Specific loan terms — including interest, fees, charges, repayment periods, security requirements and eligibility criteria — are product-specific and are communicated to customers in accordance with the applicable loan agreement and terms before any facility is finalized.
Publication of information about a loan product on this website does not guarantee that any individual applicant will qualify for financing. The applicable loan agreement and official documentation will govern the specific credit facility.
For clarification on the terms applicable to a specific product, please contact The SpaceWorld Credit directly through our official communication channels or visit your nearest branch.
Our Commitment to Responsible Lending
At The SpaceWorld Credit, we believe lending should be conducted responsibly and transparently. We seek to:
- Assess applications using applicable lending criteria
- Clearly communicate relevant loan terms
- Explain repayment obligations
- Communicate applicable charges and costs
- Protect customer information
- Treat customers professionally and respectfully
- Encourage customers to understand their repayment obligations before accepting credit
Borrow Responsibly
Before accepting a loan, customers should consider their ability to repay the facility according to the agreed repayment schedule. If you are uncertain about any aspect of a loan, please speak to our team before signing the loan agreement.
Website Disclaimer
The information provided on this website is for general informational purposes.
Publication of information about a loan product does not guarantee that any individual applicant will qualify for financing.
Loan approval, loan amount, interest, fees, security requirements, repayment period and other applicable terms are subject to the relevant product terms, assessment and applicable agreements.
Customers should not rely solely on website information when making a borrowing decision. The applicable loan agreement and official documentation will govern the specific credit facility.
For clarification, please contact The SpaceWorld Credit directly through our official communication channels.